A survey of Gatineau employees reveals surprising results

Mélissa Gélinas

The results of Gatineau's employee mobilization survey were revealed at the November 26 meeting of the Committee of the Whole. This is the very first survey since the city's merger.

According to Simon Rousseau, General Manager, the objective is to draw up an overall portrait of the organization.

The survey was carried out among more than 4,000 employees, with a participation rate of 43%. In particular, it is a tool that will enable us to prioritize actions to be implemented with a view to improving the employee engagement rate over the coming years.

Several themes were addressed in the survey. These included commitment, the relationship with the manager, the organization's strategy, professional development, the relationship with colleagues, personal well-being and much more.

In terms of the results obtained, a score of 6.4 out of 10 was obtained for the rate of engagement. 

In addition, 20% of respondents would recommend Ville de Gatineau as an excellent place to work, and 38% agreed or were neutral on this question.

On the other hand, 72% of respondents felt that their immediate superior provided them with the support they needed to do their job.

What's more, 68% feel a sense of accomplishment most of the time, and 67% find that the job they hold allows them to learn and develop new skills.

On the other hand, 69% feel that Ville de Gatineau teams do not collaborate effectively. 64% do not feel that they can influence the way the city operates, and 62% feel that they are not sufficiently rewarded for their contribution at work.

In this respect, the strongest results are to be found in the area of welcome and integration. Indeed, it was possible to conclude that Gatineau welcomes and integrates its new employees well.

The weakest results were in the areas of compensation, rewards and workload. In fact, 5.2 out of 10 felt they were not well enough paid, 4.8 out of 10 felt they were not rewarded enough, and 5.4 out of 10 felt their workload was adequate.

It's a starting point,” says Simon Rousseau, ”and we want to be able to take an annual sounding board of our organization, so that we can see where we need to improve. “We're perfectly aware, as employers, that we can definitely do better,” he adds. 

(Trans.: WP)